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Hi, I am currently working on a study regarding Hotels within Football Stadiums, with emphasis on the viability of hotels within these structures and the influences on the success of these hotel e.g. location, team success, target market group. I am analysing six current stadiums which have hotels: Chelsea...
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What I have found is that many of the young homegrown hospitality talent can't explain the concept [quote user="fallowfieldsuk"]anticipating customer's needs.....before the customer even realises they have a need[/quote] It can be a hard to understand. If you take apart the building...
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I read an interesting piece in the Telegraph by TV's Hotel Inspector Alex Polizzi listing her 10 biggest bug bears in hotels . They include towel art (i.e. bath linen contorted to look like kissing swans etc) and bath butlers and Alex goes into plenty of detail as she explains why she finds them...
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Sounds very interesting - perhaps you can email me?! janet.harmer@rbi.co.uk
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Hi all, Following on from my first book (How to be a Hotel Receptionist), I am working on a massively complex project... The 'Big Book of Hotel Standards' which is aiming to provide a reference guide, checklists, and details on hotel standards and how to increase, maintain and refine standards...
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I think that Robin Hutson has certainly filled a gap in the market and I understand that bookings for both the bedrooms and restaurant have been consistently very strong over the past year. Don't be surprised if we hear very soon of Pig number two. The Piglet perhaps?
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I'm writing a feature on the delicate subject of bed bugs. It's a positive, awareness raising, advice packed feature on dealing with the issue. Unsurprisingly perhaps I have yet to find a hotel that will talk about their proactive bed bug strategy. I really could use one hotel brave enough to...
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I'm writing a feature on the delicate subject of bed bugs. It's a positive, awareness raising, advice packed feature on dealing with the issue. Unsurprisingly perhaps I have yet to find a hotel that will talk about their proactive bed bug strategy. I really could use one hotel brave enough to...
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I'm writing a feature on the delicate subject of bed bugs. It's a positive, awareness raising, advice packed feature on dealing with the issue. Unsurprisingly perhaps I have yet to find a hotel that will talk about their proactive bed bug strategy. I really could use one hotel brave enough to...
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As some of you may have seen, I am chef with over thirty years of experience but I feel that I have alot to offer in terms of creating visionary and imaginative cuisine and I believe that this can further be demonstrated by blog, which you can find here...... http://experimentalfoodfromtheglobalvillage...