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I'm writing a feature on the delicate subject of bed bugs. It's a positive, awareness raising, advice packed feature on dealing with the issue. Unsurprisingly perhaps I have yet to find a hotel that will talk about their proactive bed bug strategy. I really could use one hotel brave enough to...
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I'm writing a feature on the delicate subject of bed bugs. It's a positive, awareness raising, advice packed feature on dealing with the issue. Unsurprisingly perhaps I have yet to find a hotel that will talk about their proactive bed bug strategy. I really could use one hotel brave enough to...
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I'm writing a feature on the delicate subject of bed bugs. It's a positive, awareness raising, advice packed feature on dealing with the issue. Unsurprisingly perhaps I have yet to find a hotel that will talk about their proactive bed bug strategy. I really could use one hotel brave enough to...
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I'm writing an article on the pros and cons of making guests pay for WIFi - is it defensible and makes business sense or is it now a basic requirment of any hotel, regardless of rank/star level and completely ridiculous to be charging for it? I'd be really interested to hear your views, whether...
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For the second time this week I've listened to people talk about the increase in the number of hotels charging a discretionary service charge to the bill. What are your thoughts? Do you think customers should be expected to pay a seperate service charge, do you think customers are clear about what...
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My thoughts and comments centre around the niche we are in, namely special diets and food allergy / intolerance as well as healthy eating for children and adults alike. Food producers, caterers and restaurants etc who are not transparent, and who are unwilling to listen to what their customers want,...
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Hello Table Talk Members! From the early part of this year I have been blogging. I really enjoy it and often spend time sharing the happenings of the hotel with lots of different readers and yesterday, published a blog about an incident in the hotel that caused my staff a great deal of distress. This...
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Celebrity chef Jamie Oliver has been named the most powerful and influential person in the UK hospitality industry in 2010 in the Caterersearch.com 100 list . The celebrity chef comes top in the list of the most powerful people in hospitality, with IHG boss Andrew Cosslett in second place and fellow...
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The sun's out, you've stocked up on nipple tape, the comedy monkey outfit is in the back of the car and you've eaten your own body weight in bananas - but have you packed a camera? And if not, why not? If you're going to go to the trouble of running 26 miles through the streets of London...