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Did you know that email has nearly three times as many user accounts as Facebook and Twitter combined? That’s a whopping 2.9 billion worldwide (according to KissMetric)! So while social media platforms such as Facebook, [...] Read More...
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E-Comms is a hugely important part of a marketing approach (you’ll see why when you read our Custard Fact!) which is why it’s so important to get it right. It’s an opportunity for you to [...] Read More...
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Here’s a short webinar which will help you construct your own Leadership Perspective. To view my leadership perspective as an example. click here. Read More...
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You know how some people are always late, then end up spending more time in a meeting than you think is really required? Or, how some people always manage to be punctual? An easy way to recognize someone’s personality style is looking at how they spend...
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You can recruit great talent into your organisiation, but the key is retaining and motivating this talent to building an exceptional business. Equally important is implementing a post-recession strategy for talent retention to avoid staff leaving once...
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What are the qualities you need to be a successful chief executive? Being a visionary? Having a strong personality? Possessing business acumen? Recently, 46 chief executives and business leaders were asked by the Marketing Society to come up with a definitive...
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The more we involve the brain during learning, the more we tend to remember the learning. Examining the different learning styles and figuring out which works best for you can help you capitalise on your strengths. Learning is an essential part of our...
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The results of a global survey by talent data firm SHL of 592 HR professionals, suggest HR is overwhelmed with staff information and struggles to gain meaningful insights from it to grow the business. However, the survey also revealed that this insight...
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Action learning form a senior managers point of view “I had no preconceptions about what this Senior Management development programme would entail, so approached the whole training with open eyes. The ‘utopia’ moment came with the Action Learning sessions...
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Improving customer care is one of the great challenges and conundrums of the business world. The customer is king, and any business worth its salt knows this. There are many philosophies, approaches and techniques, and that’s no bad thing. Theories around...
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With rising pressure to divert responsibility from building effective teams to a more financially led management focus, managers often feel they are losing the emotional connection with their teams. With less time spent directing and more time justifying...
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When Hurricane Katrina hit the USA in 2005, recovery teams used a method called ‘appreciative inquiry’ to help victims rebuild their lives and communities. Appreciative inquiry is a positive approach to issues where you look at what you have rather than...
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According to research from IBM, the need to lead change is growing, but the ability to do it successfully is shrinking. Change management is increasingly difficult and yet investment in change management training appears to be decreasing. Here are some...
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In today’s business world, people need to be Emotionally Intelligent – deal with problems, cope with change, lead by example, take the initiative, handle difficult situations and develop good relationships with clients. EI is a powerful means...
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This article was published by the Chartered Institute of Management in December 2012. For the first time since the coalition came to power, positivity among managers regarding their organisation’s prospects has tipped over the 50% mark. While 2012 has...