This website is owned and operated by Caterer and Hotelkeeper c/o TWGCA LLP.
Information we collect from our customers and users of our websites may be used in the following ways.
Collection of your personal information
Personal information provided as part of the registration process for any publication, product or service is used to manage your subscription and to enable us to provide a better service. On this site as part of this registration process we collect and store your email address, first name, second name, company and job title. Catererandhotelkeeper.co.uk automatically receives and records in our server logs information from your browser, including your IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamp.
Any information provided by you in connection with any transaction regarding your credit or debit card numbers, expiry date and billing or delivery address will be used by us to process the transaction. These details will be stored on a secure server and may be used by us to facilitate and personalise future transactions with you. If you do not wish us to store and use the information for future transactions, please contact us. Personal information that you provide is stored on secure servers in the UK.
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Different websites can each send their own cookies to your browser if your preferences allow it. Your browser only allows a site to access the cookies it sent to you, not the cookies sent by other sites. You can configure your browser to accept or reject cookies. All browsers are different, so go to the help section of your browser to find out how to do this. A beacon is used in connection with cookies to gain an understanding of how a websites' users navigate through and process the content contained in the site.
To better understand your use of the catererandhotelkeeper.co.uk site we work with third-party cookie providers, Google Analytics and Omniture, who place cookies and beacons on your computer to collect information on our behalf. When you sign in to catererandhotelkeeper.co.uk, a cookie containing a value that uniquely identifies you to catererandhotelkeeper.co.uk is sent to your browser and stored on your computer's hard drive. None of your secure information, such as credit card and payment details or password, is collected by these cookies. However, we use the cookies and beacons to collect the following information: visits, page views, average time on site, referrals. All information collected by these cookies is sent to catererandhotelkeeper.co.uk by secure connection. These third party providers are prohibited from using our data for any other purposes. All information will be retained as long as necessary.
Use and disclosure of personal information
As stated above, we collect information from you via registration, server logs, and cookies. You may also choose to post information to other areas of the site. Catererandhotelkeeper.co.uk retains user-posted content (such as messages or other information you post to the site) as long as it deems necessary.
We may link user-posted information to the other information we collect and use this data to analyze trends, administer the site, track users' movements around the site, and to gather demographic information about our user base. We do this in order to improve our service and build a better site for you to use.
Catererandhotelkeeper.co.uk works with partners. Please be aware that we are not responsible for the privacy policies of partner or other sites. We encourage you to be aware and to read the privacy policies of each and every site that collects personally identifiable information.
We reserve the right to disclose your personal information when required to do so by law to comply with judicial proceedings, court order or legal process or with an actual or proposed corporate transaction involving the business or when we believe that disclosure is necessary to protect our rights, or the rights, property or safety of others.
Third Party Advertisers and Cookies
Opting out will not ensure all cookies are turned off. You can configure your browser to accept or reject cookies. All browsers are different, so go to the help section of your browser to find out how to do this.
Aggregate statistical information provided by us to our advertisers or others regarding sales or website usage will not include personally identifying information.
We may ask for further information about you as part of online surveys or if you enter any competition or other promotional feature. This information will be used to enable us to improve the relevant publication, product or service and may also be disclosed to other companies as specified in the relevant promotion.
Access to Data
Under the Data Protection Act 1988, you have the right to be told what personal information we hold about you on our databases.
Caterer and Hotelkeeper, 52 Grosvenor Gardens, London, SW1W 0AU