ONE of the most effective products for Pam Stanley is Spectrum, 504, from Westbourne in Folkstone.
"We use it for everything in the bathroom," she says. "Limescale tends to build up on the shower screens, but this product keeps it at bay. The liquid comes in a bottle and we put a spray on it so we can easily apply it - you only need a little. We use it down the toilet, sink, urinals and even in the kitchen."
Her staff even dilute it with water and wash the walls and floors with it.
If there's a chronic problem in the toilets, she uses Westbourne's 3D Toilet Cleaner, 505, which she finds works wonders.
For mirrors, glass surfaces and windows, Stanley likes Shield, 506, which is applied using a spray gun. "We clean our own windows and find that we don't get any smearing with this product."
The 69-room hotel has its own laundry, where Stanley uses Horizon washing powder, 507 and Comfort Softener, 508, "which keep my towels soft and white," she says.
She also talks highly about Horizon Starch, 509, "which is a wonderful product. When we wash the tablecloths, you simply put the starch in the washing machine - it's so easy and it keeps the tablecloths crisp and makes them easier to iron. You have to be careful when you dry the cloths - they need to be damp for effective ironing."
Sechelle Bleach, 510, is used down the drains. "I still think bleach is best for cleaning bugs," she says. "We use it to remove tea stains on the white tops in the kitchen - the staff are careful and wear gloves."
She says Hever Golf and Country Club attracts people "from all walks of life", but mainly families from all over the world. It operates a vacation club whereby families purchase shares in the company and stay at the hotel for an average of two weeks every year - not surprisingly, it attracts mainly golfing enthusiasts.
"We have families from all over - Israel, Germany, Japan, Hong Kong. They love it as the hotel has an oldy worldy feel - it looks 15th century," says Stanley.
She says having children at the club doesn't involve any extra cleaning work. "There may be the occasional wet bed but we have mattress covers," she says.
To boost quiet times of the year, such as January, the club offers golfing breaks, often during the week. "While the ones who want to are playing golf their partners can be pampered at the luxury health and fitness club or go in the jacuzzi, gym or swimming pool. As we're so close to London, they can go shopping."
In her spare time, Stanley grows roses and is a member of the Edenbridge Horticultural Society and for three years' running, has won the cup for miniature roses.