Caterer-online in association with learnpurple presents a series of 90-minute Masterclasses.
(26 January 2005 17:18:52)
Making budget is a challenge in itself, but for today’s manager it is also important to be able to present figures accurately and confidently. This masterclass shows, at all levels, how to present financial results and variances positively and in a compelling way. Includes making the bad news seem better.
(26 January 2005 17:17:00)
Many of today’s managers struggle to understand their teams and are missing an opportunity to motivate them towards optimum performance. This innovative session is for those wanting to understand more about what makes the team tick so they can learn how to motivate them as individuals and as a group towards real results.
(26 January 2005 17:15:00)
Punch Taverns, the leased and tenanted pub operator, has reported underlying growth of 2% in the 20 weeks since the start of its financial year on 22 August 2004.
(26 January 2005 17:07:00)
Operators and managers are expected to play a crucial role in the sales and negotiation process, either in client meetings or at the building-the-business stage. This practical workshop delivers proven sales and negotiation techniques to effectively prepare anyone who is new or aspiring to work in sales.
(26 January 2005 16:04:00)
Businesses need to create leadership at all levels because people leave people not organisations. What makes a leader? What do people expect from their leaders? What actions can managers demonstrate to make the difference? This masterclass gives essential facts, tools and techniques to improve any manager’s leadership style.
(26 January 2005 16:03:00)
Planning and organisational skills are key to achieving successful outcomes, on time and to budget, yet many hospitality managers still work in a very reactive way – even when there is a specific project to complete. This masterclass will ensure that every manager can control the task in hand and mobilise the team towards maximum results and outcomes.
(26 January 2005 16:02:00)
Pubs group Mitchells & Butlers (M&B) has reported a good start to its financial year, but warned that consumers might start spending less.
(26 January 2005 15:59:00)
A round-up of the latest news from the contract catering industry...
(25 January 2005 15:46:00)
The London-based S&M (Sausage and Mash) Cafés group is seeking a private placing to raise £1m ahead of a planned flotation on the Alternative Investment Market.
(25 January 2005 14:45:00)
Our team includes experts from hotels, restaurants, pubs, contract caterers and recruitment consultancies.
(25 January 2005 14:29:38)
I am a regional systems trainer covering 35 UK hotels. I train people on four different IT systems, but was originally employed to train on one, and my salary reflects this. What pay should I ask for?
(25 January 2005 14:23:00)
The Savoy Group of hotels has been renamed by its Irish owners after the sale of the iconic London hotel of the same name.
(25 January 2005 11:38:00)
Chef Brian Turner is opening a 36-seat restaurant at the Copthorne Hotel in Slough.
(24 January 2005 17:17:00)
This year kicked off with the hotel trade in markedly better health than it was a year ago, according to the latest statistics from consultancy PKF.
(24 January 2005 16:19:00)
London’s hotels comprehensively bounced back last year after the woes of 2003, when the market was badly hit by the war in Iraq, according to new figures.
(24 January 2005 15:42:00)
I'm 23. I have three-and-a-half years of operational experience and currently work as a reservations operator at a hotel booking agent. I want to move into event management, but how?
(24 January 2005 15:14:00)
I am an NHS senior manager and my husband is a chef. We are looking to open a restaurant soon. My husband will be chef-proprietor and I will look after the business side. Can you recommend courses or qualifications to take?
(24 January 2005 15:13:00)
I've sold my business and applied for several jobs I'm experienced and qualified for. However, I'm concerned that my age, 52, could go against me. Should I miss my date of birth off my CV and send a photo instead?
(24 January 2005 15:11:00)
I'm just about to start my final year at college, studying BTEC national diploma in hospitality supervision. I'm interested in going into events but am unsure of the best way to do so.
(24 January 2005 15:10:00)
I have been working in the same hotel for 22 years and have been general manager for the past two-and-a-half. The four-star townhouse in London is about to change hands and I feel I may be surplus to requirements. I am 44 and considering a move to Yorkshire to become a reception manager. Should I start contacting recruitment consultants or sit tight?
(24 January 2005 15:08:00)
The Food Standards Agency (FSA) has disputed claims by a business think-tank that new traceability laws could cost businesses an extra £850m in added bureaucracy.
(24 January 2005 12:56:00)
Troubled pubs group SFI has appointed financial advisers to examine a possible restructuring of the company’s finances or even a sale of the business.
(24 January 2005 12:42:00)
Two former Corus managing directors have succeeded in snapping up a package of five hotels from their old employer, including the 138-bedroom Richmond Hill and 68-bedroom Richmond Gate in Surrey.
(24 January 2005 12:16:00)
London bars group Hartford moved firmly into the black in the past year, it said today, with sales in its core bars business moving ahead.
(24 January 2005 12:01:00)
A round-up of the weekend's news affecting the hospitality industry...
(24 January 2005 11:37:00)
JD Wetherspoon is to ban smoking in all its pubs from May next year, with one in ten of its 650 pubs stubbing out smokers by May this year, it announced today.
(24 January 2005 11:32:00)
The winner of the Hotelier of the Year Award 2004 is Patrick Elsmie, director and general manager of the Gleneagles hotel, Perthshire, Scotland.
(24 January 2005 10:59:00)
Hospitality bodies have criticised an eleventh-hour hike in the fees charged to businesses under the soon-to-be-introduced new licensing regime.
(21 January 2005 17:20:00)
Vienna has a long and illustrious history of musical invention, so it's no surprise that it should produce the world's first - as far as we know - vegetable orchestra.
(21 January 2005 17:13:00)
Brewer and pub operator Wolverhampton & Dudley has reported a good start to its new financial year.
(21 January 2005 16:33:00)
Tourism bodies have welcomed the signing of an agreement between Britain and China that should allow growing numbers of Chinese visitors into the UK.
(21 January 2005 16:20:00)
Jamie Oliver last week announced plans to open a third Fifteen-style restaurant in Australia. Oliver said his team were looking at sites down under and anticipated a new operation opening there later this year.
(21 January 2005 12:38:00)
Pub and bar trade bodies this week played down fears that the industry could be hit by new levies to fund extra police resources.
(20 January 2005 19:04:00)
Independent contract caterer Charlton House has announced a ban on the sale of cod from all outlets in a bid to help protect the endangered fish.
(20 January 2005 18:59:00)
Michael McGuinness, chef-proprietor, Live Cooking
(20 January 2005 17:33:00)